Warranty

System Warranty, 25 years
ALANTEK warrants its passive cabling products including jacks, patch panel, patch cords, information outlets, unshielded/shielded twisted pair cables, fiber optic cables to be free from defects in materials and workmanship for a period of 25 years following the effective date awarded.
ALANTEK also warrants that each product from the awarded list to meet the prescribed mechanical and transmission specification in ISO/IEC 11801, ANSI/TIA/EIA-568 B.1 standard.

All warranties shall be subject to the installation, testing, operation, maintenance practices and environmental conditions describe in the standard and with full compliance with all commercial building telecommunications standard.

Under the warranty program, ALANTEK Communication, at its discretion, may either replace the defective product itself at its own cost or pay an authorised ALANTEK installer the appropriate and necessary cost to repair or replace such defective product.

Product Warranty
5 year
Passive products; Cable, plugs, faceplate, cable manager, enclosure, outdoor enclosure, connector, CATV splitter and taps.
1 year
Active products; Media/Video Convertor, SFP, Ethernet Switches, CATV equipment, FTTx equipment.